Pricing
Pay per unit. No subscription.
Every call draws down a prepaid balance in US dollars at the model's public price. High-volume teams get committed-volume pricing, invoicing and an SLA.
How credits work
Top up, run, see the charge.
- 1 · Buy
Add credits
Pay by card, or by bank transfer against an invoice on committed plans. Credits don\'t expire.
- 2 · Use
Run any model
We hold the estimated charge when a task starts, settle the real amount when it finishes, and release it all if it fails.
- 3 · Top up
Stay in control
Get an email when your balance runs low, turn on auto top-up, or set a hard monthly spend limit.
Price list
Every model, every unit.
Prices in US dollars, excluding tax. Text models are charged for input and output tokens separately. Agent jobs are charged per step at the prices above.
Cost calculator
What will a month cost?
Volume pricing
For teams that run AI at volume.
| Volume bonus | Bonus credits on top-ups: 2% from $1,000, 5% from $2,500, 8% from $10,000 |
| Committed volume | Annual commitment, unit prices set in your contract |
| Invoicing | Bank transfer against monthly invoices, net 30 |
| Uptime SLA | Contracted availability with automatic provider fallback |
| Limits | Higher rate and concurrency limits for your keys |
| Support | A named contact and a shared incident channel |
FAQ
Questions about billing
Do credits expire?
No. Credits stay on your balance until you use them.
What happens when my balance reaches zero?
New requests return HTTP 402 with the code insufficient_credits. Tasks that are already running finish. Turn on auto top-up to avoid this.
Am I charged for failed tasks?
No. We hold the estimated charge while a task runs and release all of it if the task fails, whatever the reason.
Do I get an invoice?
Yes. Every top-up has a receipt, and every month you get one invoice that lists usage per model. Add your company name, address and VAT ID in Billing.
Can I limit what my team spends?
Set a monthly spend limit for the organisation. When it is reached, calls stop with a clear error until you raise it or the month ends.
Can I see what each of my customers costs?
Send your own customer ID in the X-Tovano-Customer header or the customer field. Usage is then grouped by that tag.
Can I get a refund for unused credits?
Within 14 days of a top-up, unused credits from that top-up can be refunded to the card. Write to billing@tovano.ai.